If you smell gas
Leave the property, do not use switches or flames, and call the National Gas Emergency Service on 0800 111 999.
Urgent repairs
Something cannot wait? Send us an urgent request with a photo and we will get back to you.
Request an urgent repairWhat to do while you wait
If water is leaking
Turn off the water at your stopcock if you can, and keep water away from electrics.
If your boiler stops
Check the power and your thermostat, and note any fault code on the display.
Send us the details
Add a photo and tell us what you have seen.
Send an urgent request
Tell us what is happening and where you are.